Your brand · your tone
Customer support outsourcing in your name
Your customers speak to people who know your products and use your name. Over phone, email and chat, from one team.
What your team takes on
- Product questions and order support
- Returns, complaints and refunds by your rules
- Onboarding help for new customers
- Feedback collection and reporting
- Combined phone, email and chat team
Typical setup
- Team size
- from 2 agents
- Hours
- your office hours, extended or 24/7
- Training
- on your products, policies and tone
- Language
- English; other languages on request
Good fit if
You want to grow customer service without growing your office.
How we start
We agree the tasks, hours and tools with you, send you matching profiles and onboard the team on your systems. Read how it works.
Where we serve
We run customer support teams for clients in Germany, United Kingdom, France, Italy, Spain and Turkey.
Next step
Ready to build your team?
Tell us what you need. We reply within one business day.